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GENERAL TERMS AND CONDITIONS OF BUSINESS
§ 1 Validity of TERMS AND CONDITIONS
This flight experience Portal (www.alpenrundflug-erlebnis.com) is of the FBT Flight service Ebenbichler eU operated (hereinafter "FBT"). In contracts that come using the portal experience with customers about, see the following terms and conditions (hereinafter referred to as "GTC") shall apply.
§ 2 Performance / BUSINESS CONTENTS
2.1. FBT is committed to arranging transport services by third party operators. With acquisition of alpine flight tickets with FBT, the customer will be eligible for mediation of sightseeing flight through one of FBT freely selectable operators. Furthermore, provides the customers with information about the FBT sightseeing flights and the implementing conditions. Execution of the rides itself is not part of the duties of FBT, but is provided by the company organizing the terms. FBT company shall act as a mediator.
2.2. When selecting the organizer can exercise FBT utmost care. Subsequent changes to the organizer are possible and communicated to the client as soon as FBT itself becomes aware.
2.3. When the customer clicks the button "Pay Now" after giving all the relevant data and acceptance of these Terms and Conditions, it comes to the conclusion of the contract. If the customer wishes the provision of order data including printed invoice, he may prove his order confirmation and invoice upon it by completion of the order at his specified e-mail address is sent to print.
2.4. For misstated person, address, phone number, email, etc., which cause a subscriber can not be reached, for example due to a postponement, neither FBT, nor the respective operators can be held liable. The accuracy of the personal subscriber data is the sole responsibility of the customer.
§ 3 Validity / Exchange
3.1. The validity period for a round trip ticket is generally 12 months from the purchase (date of order confirmation). During the period of validity of FBT bears the risk of price increases. Based on the pricing and capacity planning with the organizers prolonged takeover of upward price risk is not possible.
3.2. Flight tickets can not be replaced in cash and will not be exchanged. A transfer to other persons is possible only if the terms and conditions of the organizer make this possible.
§ 4 Prices
4.1 The offered price of a round trip ticket on the FBT experience portal is binding. All prices quoted are inclusive.
§ 5 PAYMENT
5.1 When paying by credit card, the credit card company, in charge of all other forms of online payment respective Payment Partner immediately after ordering the collection of the invoice amount, and can immediately redeem the flight tickets are made.
§ 6 Withdrawal FBT
Until redemption of the flight tickets FBT is entitled to withdraw from the contract for an important reason, in particular
if the organizer for any reason is no longer listed in the contracts negotiated by FBT bids or no longer cooperates with FBT.
if the organizer is not reasonable to carry out the experience, because the economic sacrificial limit of not to be taken by FBT circumstances is exceeded.
case of force majeure.
when changing the legal position, which makes a passage for the organizer impossible.
In the above cases you will receive the purchase price paid back immediately.
§ 7 DESCRIPTION OF FLIGHTS
7.1. The description of a sightseeing flight on the FBT experience portal corresponds to the time of his recruitment in full the specifications of the respective organizer. However, the contents of the sightseeing flight may be subject to minor changes. FBT seeks to update these changes in the description on the FBT experience portal.
7.2. The photographs used in conjunction with the respective local flights are merely illustrative. The pictures of the vehicles, aircraft, objects, people, places, inter alia, are not binding and may differ from the actual circumstances.
7.3. The time specifications regarding the duration of the respective experiences serve only as a guide. The sightseeing flights, you may spend time with other participants. It is so far to be reckoned with waiting times.
7.4. FBT strives for a flawless creation of online data and shown map sections. For misprints and misspellings is liability resulting therefrom excluded, unless there is a slight degree of negligence and the present error does not exceed the measure of what is reasonable.
§ 8 AVAILABILITY
8.1 Information on the general availability (eg Region / City, season, weekend, day, time of day) can be found in the individual round trip descriptions. The final appointment arrange usually directly connected to the operator who will contact you with available dates. Please note that it may lead to longer lead times sporadically and depending on the current booking situation the organizer.
§ 9 CONDITIONS FOR PARTICIPATING IN A CRUISE
9.1. The participation in a sightseeing flight, the fulfillment of personal conditions require (eg age, health, weight, etc.). The participant is responsible for ensuring that it meets the personal requirements. A refund of the ticket price is excluded in case of non fulfillment of personal requirements.
9.2. Some of the rides is weather dependent and therefore can only be performed in favorable weather conditions. In the description of the sightseeing flight on the scenic flight experience portal you will be informed about whether to participate in a round trip of certain weather conditions depends. In such a case it is up to the subscriber to check the weather conditions the organizer in time. Should the flight because of weather conditions is not feasible, you can move or reschedule the appointment in consultation with the organizer. FBT accepts in such cases, no substitute for expenses or damages that you (flight) have arisen in connection with the cancellation or re-utilization of the service (eg travel costs, accommodation, accompaniments, holidays, etc.).
9.3. Some rides are dependent on a minimum number of participants, will not take place below which the flight. The round trip tickets remain in this case its validity and a new date is agreed between the participants and the organizers. It is up to the organizers, the participants time to find out whether the minimum number of participants has been reached.
9.4. FBT allows the participation of people with disabilities to the offered sightseeing flights, but points out that participation in this case may possibly be difficult or impossible. We ask you therefore to let us know when making your reservation on existing barriers to the subscriber. In collaboration with the organizers, we will strive then to find individual solutions.
§ 10 APPOINTMENT WITH THE ORGANIZERS
10.1. The appointment takes place in an individual agreement with the organizer. The contact details of the organizer of this can be found on the flight ticket.
10.2. The agreed date must be within the maximum period of 12 months of coupon redemption. Participation in the experience after this period is the organizer
10.3. For postponements, please contact your selected operators.
10.4. We recommend that you make no travel and accommodation bookings, as long as you do not have a binding appointment and - have held at weather- or Minimum dependent Rundflügen-, consultation with the organizers.
10.5. If you do not take a terminlich fixed flight, forfeit the entitlement to benefits.
§ 11 postponement by the organizer, withdrawal from contract
Principle for the implementation of the scenic flights General terms and conditions of the respective organizer.
11.1. The organizer has the right to postpone an agreed date if the minimum number of participants is not reached, and the customer, the displacement will be announced.
11.2. The organizer has the right to postpone an agreed date, if the experience as a result of force majeure, in particular due to bad weather conditions can not be carried out. The organizer also has the right to cancel the execution of the experience when he (and so on weather) the safety of participants can not guarantee longer due to the external circumstances. The decision whether to bad weather conditions prevail, leading to the cancellation of the event, the sole responsibility of the organizer.
11.3. Replacement for incidental arrival or accommodation costs will not be paid.
11.4. If during a flight a particular aircraft or a specific technical device or the involvement of a particular person to the scope belongs and this aircraft, these technical entity or person is not available in the implementation of the sightseeing flight, the organizer reserves the right to an appropriate to provide replacement. If this is not possible, the organizer reserves the right to change the implementation of the sightseeing flight, even at short notice to cancel and withdraw from the contract.
§ 12 postponement by the subscriber, withdrawal from contract
Principle for the implementation of the scenic flights General terms and conditions of the respective organizer.
12.0. in case of cancellation of the purchased scenic flight ticket a repayment claim of the cash amount to the client is not possible. If the client refuses or cancelled the appointment of the fixed flight, FBT can charge a minimum fee of 10% of flight ticket price.
12.0. in case of cancellation of the purchased scenic flight ticket a repayment claim of the cash amount to the client is not possible. If the client refuses or cancelled the appointment of the fixed flight, FBT can charge a minimum fee of 10% of flight ticket price.
12.1. In case of cancellation or postponement of the agreed deadline, the organizer is as soon as possible by the participant to contact. The displacement of a booked appointment or the cancellation (= cancellation of the contract with the chosen operator) can only be done in consultation with and with respect to the respective organizer. The general terms and conditions of the organizer, which are also the basis for the calculation of any cancellation fees apply.
12.2. Without cancellation fees: See the general terms and conditions no cancellation fees before or omitted the organizers on the settlement of a cancellation fee, the participant can make a new appointment with the organizer.
12.3. With cancellation fees: Come cancellation fees for settlement, so the customer can pay these directly from the organizer and make a new appointment.
12.4. Non-attendance at the flight without prior cancellation the cancellation costs can be up to 100% of the purchase price.
12.4. For flights in special helicopter flights whose land the cost of regulatory approvals u. Expenses even with non feasibility of the flight due to force majeure (weather, technical reasons, soil) are od. Grid requires a landing permission to wear the full amount by the client.
§ 13 Liability
13.1. FBT is not responsible for the provision of services mediated by the organizers, but only for the careful selection of the organizer, the proper placement of the sightseeing flight and for the proper and demonstrable forwarding of information, announcements, declarations of intent and payments between customers and operators within the redemption of the respective sightseeing flight at the company organizing and vice versa.
§ 14 Form of declarations
Legally relevant declarations and notifications which have give you FBT opposite or a third party, must be in writing.
§ 15 Amendments to General Conditions
FBT reserves the right to change the terms and conditions for the future or supplement. There are callable on the FBT flight experience portal Conditions in force at the time of the order.
§ 16 Jurisdiction
The contractual relationship Austrian law is applicable. Jurisdiction is Innsbruck.
Innsbruck, 2025-03-01
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